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Reach Out to SR Trading FZC
Your inquiries are important to us. At SR, we are committed to providing you with exceptional service and support. Whether you have questions about our products, need assistance, or want to offer feedback, our team is eager to hear from you. Contact us through any of the channels below, and let us help you with your needs.
info@srtradingfzc.comEmail us with any queries or requests, and we promise a prompt and informative response. As our preferred method of communication, emails are closely monitored to ensure your questions are addressed quickly and accurately.
Office Address
SR Trading FZC 204, Bustan Tower, Qassimiyah, Sharjah, UAE
Telephone
TEL: 06-5505104 FAX: 06-5505103
Frequently Asked Questions
How do I place an order with SR Trading FZC?
Please send us an email at info@srtradingfzc.com with your order details, and our sales team will guide you through the process.
How can I get technical support or assistance with my order?
For support, email info@srtradingfzc.com or call our office at 06-5505104. Our team is available to assist with any inquiries.
What payment methods do you accept?
We accept bank transfers and letters of credit. For more details, please contact us to learn more
Where does SR source its raw cashew nuts and soybeans?
Our products are sourced directly from trusted farms in Africa, ensuring quality and sustainability.
Are there any discounts for bulk orders?
Yes, we offer discounts for bulk orders based on the quantity and product type. Please contact our sales team for more information.
What is your return policy?
Due to the nature of our products, returns are evaluated on a case-by-case basis. Please contact us if you have concerns about your order.
How does SR Trading FZC ensure sustainability in its sourcing practices?
We are deeply committed to sustainable sourcing, working closely with our suppliers to ensure environmentally friendly farming practices. This includes promoting organic farming, water conservation, and fair labor practices.
Does SR Trading FZC support any social initiatives?
Yes, we actively participate in and support various social initiatives aimed at improving the lives of farmers and their communities in Africa, including education programs and infrastructure development projects.
Are there any minimum order quantities for S R Trading FZC products?
Yes, minimum order quantities apply, varying by product. For more details, please contact our sales team.
How can I track my order once shipped?
Once your order is shipped, you will receive a tracking number and instructions on how to track your shipment online.
What should I do if I receive a damaged shipment?
As we sell our products on a C&F (Cost and Freight) basis, it is the buyer's responsibility to insure the product. In the event of damage during transit, claims must be made to their insurance company. Claims related to other issues, such as quality or moisture damage, should be directed to us.
How do I receive an invoice for my order?
Invoices are sent electronically via email upon order confirmation. If you require a hard copy, please let us know.
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